Service & Support

Questions or need assistance? Reach out to our team we're here to help with all your INNATURE queries.

Learn about our ordering process, shipping rates, and how quickly we can get your INNATURE products to your doorstep. We aim for your shopping experience to be as effortless as your sleep.

Your satisfaction is our priority. If your INNATURE product doesn’t meet your expectations, see how we can assist with returns or exchanges, making the process hassle-free.

Unlock the secret to perfect sleep with a free consultation. Our sleep experts will guide you to the ideal mattress and bedding tailored just for you.

We aim to offer the highest quality natural  hand crafted mattresses and organic bedding products. If you have any questions relating to our services or our methods, please feel very welcome to contact us.

Innature supports the protection of your privacy rights as an internet user. We respect your privacy and have therefore adopted this Privacy Policy to govern the relationship between us.

Read our frequently asked questions. Feel free to get in touch to ask anything, or discuss your particular requirements.

At INNATURE we are committed to deliver all our products nationwide. We use several freight forwarders to provide the best service we can. We also aim to achieve the best delivery rates for you.

Follow these simple steps to effortlessly assemble your product and ensure its longevity.

At INNATURE, we take great care in crafting our fantastic bedding and furniture. Our designs are hand-made using natural materials which are chosen carefully and put together using traditional methods.

INNATURE Organic Latex Mattresses, Futons, Organic Bassinet and Cot mattresses, Organic pillows and solid timber bedroom furniture made in our New Lynn factories. We sell directly to you – offering high quality crafted products at very competitive prices

The life expectancy of an INNATURE Organic Latex mattress is 15-20 years, which means that your initial investment could work out to as little as 30 cents/day. So yes, at INNATURE we believe that a healthy bed is worth the investment. Better sleep, naturally!

Choose to sleep well on an organic, natural bed that offers contour support, exceptional comfort and a rejuvenating sleep. They are made of certified 100% natural latex and other natural materials such as wool, and coconut fibre.

The natural fibres we use here at INNATURE allow for breathability and temperature management, and an overall safe and comfortable toxic free sleep, and deep rest.

INNATURE products made using 100% natural and organic materials. We maintain the highest standards to ensure our products keep you and your family safe.

The Organic and natural materials we use in the creating our mattresses offer that ability to regulate temperature as they are breathable and known for centuries to humans for this properties to create a comfortable and cozy bed and home.

We use 100% Natural Latex manufactured in Sri Lanka, mostly by Dunlop method and super soft density by Talalay method. It comes in variety of thicknesses, densities and sizes. Excellent quality!

The natural materials we use in our organic mattresses have been specifically chosen for their unique health promoting properties, which all allow good air circulation and provide comfortable support for the body.

Organic INNATURE Latex mattresses have helped many people who used to suffer from sleep allergies.

INNATURE has Organic Latex mattresses for you which are very supportive and comfortable. Our children’s and teenager’s Mattresses and Beds are an ideal option for right spine development of your your child.

We are happy to provide you all necessary assistance in making choice of most comfortable arrangement for your sleep.

The health benefits of owning a latex mattress, a slat bed and latex pillows.