INNATURE Organic Cotton & Wool Pillow. Handmade in NZ
Naturally supportive. Elegantly simple. Handcrafted for restful sleep. Experience the perfect balance of softness, structure, and breathability with the INNATURE Cotton & Wool Pillow — a customer favourite for its comfort, quality, and lasting performance.
Handmade in New Zealand using only natural materials, this pillow combines the springy resilience of pute NZ carded wool layers with the firm support of pure cotton layers, creating a medium-firm feel that helps keep your head, neck, and spine in healthy alignment throughout the night.
🛏️ Choose Your Ideal Thickness
Size: 47 x 70cm
To suit your unique sleeping position and comfort needs, we offer three thickness options:
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Skinny (10–12cm) – Ideal for stomach sleepers or those who prefer a low-profile pillow
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Medium (13–14cm) – Great all-round support for back and side sleepers
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Thick (15–16cm) – Best for side sleepers or those who prefer extra loft and firmness
Please Note: For hygiene reasons, we do not accept returns, exchanges, or refunds on pillows. Please choose carefully.
Need help deciding? Contact us or request a Free Sleep Consultation — we’re happy to help!
Composition
Care & Maintenance
Specifications
Mattress Sizes:
- Single 90 x 190cm
- King Single 107 x 202cm
- Double 137 x 190cm
- Long Double 137 x 202cm
- Queen 152 x 202cm
- King 167 x 202cm
- Super King 182 x 202cm
- Split Super King size 2 x 91.5 x 202cm
Futon mattresses come in thickness 7.5cm, 10cm, 15cm. Latex mattresses come in thickness 18cm and "Unik X" 21cm.
Ordering & Delivery
Order processing and delivery times
As most of our items are handmade per order, please allow production time of approximately:
- Cotton/Wool Pillows: 2-3 days
- other Natural pillows: 2-3 days
- ‘Zen’ and ‘Gypsy’ bed bases: 2-3 weeks
- All other bed bases e.g. ‘Nova’, ‘Cubi Plus’, ‘New Classic’: 3-4weeks
OUR Bed's woodwork production is full for pre-Christmas deliveries. Orders placed now will be made after the summer break in the end of January/February
- Adult Mattresses and Futons: 1-2 weeks
- Baby Bassinet Mattresses: 1 week
- Cot Mattresses: 1-2 weeks (contact us if urgent and we will aim to meet your timeline as best we can).
- Child and Teenage Mattresses: 1-2 weeks
- Latex Toppers: 1-2 Weeks
- Furniture (including Futon Sofa Beds): 3-4 weeks
OUR Bed's woodwork production is full for pre-Christmas deliveries. Orders placed now will be made after the summer break in the end of January/February
- Small items (organic bedding and duvet inners etc) will be dispatched within 48hrs if in stock. Please call to confirm delivery times for products on backorder.
If there is any urgency please contact us – we are here to help.
Call 0508 466 288 or email info@innature.co.nz
Product information
Check out the questions & answers below. You can also reach out to our customer service team, or you can email us directly at: info@innature.co.nz | 09 838 0087
INNATURE's 14-Day Customer Comfort Exchange Policy
At INNATURE, we understand the importance of finding the perfect mattress to ensure a restful night's sleep. We offer you the opportunity to test your mattress at home to confirm that you have selected the right bed for your needs. This is especially beneficial for customers from other cities who cannot visit our Auckland showroom. If you are not satisfied with the firmness of your mattress, please talk to us. We are happy to exchange your mattress core within 14 days of delivery.
This policy is valid for INNATURE Latex mattresses and doesn't cover Futon type mattresses.
Terms and Conditions:
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Standard Sizes Only: This policy applies to mattresses of standard NZ sizes and does not extend to custom-made orders with customized sizes or shapes.
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Sleep Consultation Service: If you live outside of Auckland, please contact us for our complimentary Sleep Consultation service. Our most experienced sleep consultant, Ursel, has developed a system of questions to accurately profile the best INNATURE product match for you. This process, refined over two decades, ensures we meet your unique body-support requirements. Everyone deserves a full night’s sleep, and many factors affect healthy sleep. Ursel can provide you with the tools to select the right bed and advice to help you develop healthy sleep habits.
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Health and Safety Standards: Please note that due to health and safety standards, we cannot accept returns of pillows, toppers, or bed linen such as overlays, sheets, etc.
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Choice of Firmness: The choice of firmness for the new mattress core must be discussed and agreed upon by INNATURE. We consider your personal preferences to select replacement options that best meet your unique requirements. In some cases, we might advise adding a Latex topper to achieve the perfect balance between excellent spine alignment and pressure point relief.
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Price Differences: If the cost of the replacement mattress core is higher than your initial choice, the difference in price will be charged.
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Transport Costs: INNATURE does not cover the cost of transport for items to be returned to our premises and back to your home.
We believe that everyone deserves to get a full night’s sleep. Take advantage of our 14-day customer comfort exchange policy to ensure your mattress provides the comfort and support you need.
If you have any questions or need further assistance, please do not hesitate to contact us.
Best regards,
The INNATURE Team